Audit itsm

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Querist : Anonymous

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Querist : Anonymous (Querist)
12 September 2014 i have just passed ipcc-1. can u tell me whether to take auditing & ITSM classes or it can be done by my own.


13 September 2014 Audit and ITSM can be done with self study. Buy a good updated reference book.

ITSM-Dinesh Madan
Audit-Surabhi Bansal

Along with above books you must also complete Practice Manual and RTP.


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