Cannot reset incometax efilling websites password


This query is : Resolved 

22 February 2017 hi experts
one of my client has forgot his income tax efiling website's password.
i have tried resetting his password through all foUr options i.e
1 answer secret questions
(he does not remember answer)
2 upload dsc
( he does not have dsc, and he dont want to get it)
3 using opt
(his previous registered mobile number is not working anymore and registered mail id is deleted permanently)
4 aadhar otp
(his adhar is not linked with PAN)

what to do??????
please help
i m stuck
nd frustrated

Sathish M (Expert)
23 February 2017 Try e-filing login thru net banking facility.

Sathish M (Expert)
23 February 2017 You can also send an email for validation purpose by sharing the below details to "validate@incometaxindia.gov.in" :

1. PAN
2. PAN holder's Name
3. Date of Birth
4. Father's Name
5. Registered PAN address


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