Unable to File TDS Q2 Return – New TRACES Portal Error

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This query is : Resolved

Quick Summary

Users are encountering an error on the new TRACES portal when trying to file their TDS Q2 return, stating that mandatory responsible person details are missing despite correct entries. This issue appears to stem from a desynchronisation between the TRACES master profile and the statement. The solution involves re-saving authorised person details, using the latest FVU utility, and ensuring all address and contact fields are complete.

Ch.Siva Nageswara Rao

Ch.Siva Nageswara Rao (Querist)

14 October 2026 Dear Experts ,
While filing our TDS Q2 return through the new TRACES portal, we are receiving an error stating that mandatory responsible person details are missing.

We have already updated all the required Contact Details, Correspondence Address, and Authorized Person Details. However, the same error persists, and we are unable to proceed by clicking Submit.

Kindly resolve this technical issue at the earliest to enable us to file our TDS return.

Thanks & Regards
Ch.Siva Nageswara Rao

Aashok Kumar Sharma online

Aashok Kumar Sharma

(Expert)

14 October 2026 The "mandatory responsible person details" error occurs due to a desynchronization between the deductor master profile on TRACES and the statement metadata. Resolving it requires re-saving the authorized person details on the portal, ensuring the latest FVU utility is used, and validating that all address and contact fields are fully populated.

Ch.Siva Nageswara Rao

Ch.Siva Nageswara Rao (Querist)

15 October 2026 Thank your for your Valuable reply sir

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