tally
Querist : Anonymous
as i am trying to enable sms in tally ,its not responding?what are thing to be done for this?
Querist : Anonymous
already i subscribed and enable security features and f11 features,i am able to connect but not responding for sms ?
---
### Steps to troubleshoot SMS not sending in Tally:
1. **Check Internet Connection:**
SMS sending requires an active internet connection. Make sure your system is connected and stable.
2. **Tally.NET Subscription Active & Linked:**
* Confirm that your Tally.NET subscription is active.
* Ensure your Tally license is properly activated and linked to your company data.
3. **SMS Gateway Configuration:**
* Tally uses an SMS gateway to send messages.
* Go to **Gateway of Tally > F12: Configure > Advanced Configuration**
* Check SMS settings and ensure the correct SMS provider details are filled in (if applicable).
4. **Security & Firewall Settings:**
* Sometimes firewall or antivirus software blocks Tally from sending data.
* Add Tally to exceptions or whitelist your firewall.
5. **Use Correct Phone Number Format:**
* Ensure the mobile number(s) you are sending SMS to are entered in the correct format (with country code if required).
6. **Update Tally to Latest Version:**
* Sometimes older versions have bugs related to SMS.
* Update to the latest Tally ERP 9 or Tally Prime.
7. **Check SMS Credits:**
* If your subscription includes SMS credits, ensure you have remaining SMS credits in your account.
---
### Additional Help:
* You can also try sending a **test SMS** from **Gateway of Tally > Tally.NET Services > SMS Settings**.
* Contact Tally Support if the problem persists even after all these checks.
---
If you want, I can guide you through the exact menu navigation to check these settings!
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