tally

This query is : Resolved

Querist : Anonymous

Querist : Anonymous (Querist)

23 March 2011 respected members,
as i am trying to enable sms in tally ,its not responding?what are thing to be done for this?

Ram Avtar Singh

Ram Avtar Singh (Expert)
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23 March 2011 First of all purchase tally.net subscription then try its working.

Message likes : 1 times

Querist : Anonymous

Querist : Anonymous (Querist)

24 March 2011 sir,
already i subscribed and enable security features and f11 features,i am able to connect but not responding for sms ?

Aashok Kumar Sharma

Aashok Kumar Sharma

(Expert)
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26 July 2025 Hey! For enabling SMS functionality in Tally, even after subscription and enabling security features, here are a few important points and checks:

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### Steps to troubleshoot SMS not sending in Tally:

1. **Check Internet Connection:**
SMS sending requires an active internet connection. Make sure your system is connected and stable.

2. **Tally.NET Subscription Active & Linked:**

* Confirm that your Tally.NET subscription is active.
* Ensure your Tally license is properly activated and linked to your company data.

3. **SMS Gateway Configuration:**

* Tally uses an SMS gateway to send messages.
* Go to **Gateway of Tally > F12: Configure > Advanced Configuration**
* Check SMS settings and ensure the correct SMS provider details are filled in (if applicable).

4. **Security & Firewall Settings:**

* Sometimes firewall or antivirus software blocks Tally from sending data.
* Add Tally to exceptions or whitelist your firewall.

5. **Use Correct Phone Number Format:**

* Ensure the mobile number(s) you are sending SMS to are entered in the correct format (with country code if required).

6. **Update Tally to Latest Version:**

* Sometimes older versions have bugs related to SMS.
* Update to the latest Tally ERP 9 or Tally Prime.

7. **Check SMS Credits:**

* If your subscription includes SMS credits, ensure you have remaining SMS credits in your account.

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### Additional Help:

* You can also try sending a **test SMS** from **Gateway of Tally > Tally.NET Services > SMS Settings**.
* Contact Tally Support if the problem persists even after all these checks.

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If you want, I can guide you through the exact menu navigation to check these settings!

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