Surrender of din

This query is : Resolved

RENU GUPTA (Querist)
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12 January 2019 I have two DIN and Oldest is deactivated due to non-filing of KYC. I am not able to do KYC as the another DIN has same KYC details. Further, when I am surrendering the latest DIN, form DIR-5 is showing error. Please suggest how can I surrender one DIN?

CA S Praveen Kumar Reddy

CA S Praveen Kumar Reddy (Expert)
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14 January 2019 raise complaint in MCA portal. They will reply

Asha Kanta Sharma

Asha Kanta Sharma (Expert)
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26 July 2025 Got it! Here’s how you can deal with this **DIN surrender issue** when the oldest DIN is deactivated for non-filing KYC and you're facing errors in DIR-5 for the latest DIN:

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### Situation Recap:

* You have **two DINs**.
* **Oldest DIN is deactivated** due to non-filing of KYC.
* You **can’t file KYC on oldest DIN** because the other DIN already has the KYC details.
* When you try to surrender the **latest DIN via DIR-5**, it shows error.

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### How to proceed?

1. **Oldest DIN (Deactivated):**

* Since it’s deactivated for KYC non-compliance, it cannot be re-activated without KYC.
* You can try to **file KYC for the oldest DIN** using a different email ID / mobile number if possible, but usually, the system blocks this if details match with active DIN.
* If KYC can’t be done, you cannot voluntarily surrender it via DIR-5 normally.

2. **Latest DIN (Active with KYC):**

* Since you want to surrender this one but DIR-5 is throwing an error, it may be because:

* You cannot surrender an active DIN linked to an active director appointment in any company.
* Or system glitch.

3. **Recommended Approach:**

* **Check if the latest DIN is linked as director in any company:**

* If yes, you cannot surrender this DIN without first resigning/delisting yourself as director.
* **If latest DIN not linked anywhere:**

* Try clearing browser cache or use a different browser.
* Use MCA helpdesk to report DIR-5 error for surrender.
* **If still unresolved, escalate to MCA Regional Office or via MCA grievance portal (e-Sahyata) explaining your duplicate DIN problem and surrender difficulty.**

4. **Alternative Option:**

* Since oldest DIN is deactivated, it is practically non-operational.
* You may keep the active DIN and continue with it.
* Inform MCA about the duplicate DIN issue via e-Sahyata to seek further clarity.

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### Additional tips:

* You can file DIR-6 to update KYC details for active DIN (if required).
* Surrender (DIR-5) is generally for voluntary surrender of DIN not linked to active director positions.
* If system errors persist, direct communication with MCA is necessary.

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If you want, I can help draft a letter/email for MCA grievance or help you troubleshoot the DIR-5 form error — just let me know!

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