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Tds deducted but credit is not available

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(Querist)
21 May 2013 my mother have two fd of Rs 100000 each. the bank has deducted tds @ 20 % on interest on fdr as PAN is not avalable with bank in march 2011 and tds return is also filed by bank of same quarter without considering my mother PAN.

the whole facts came to our knowledge today as we are assuming that tds is deducted in sepember 2012 i.e at the maturity of these Fdr

Please specify the procedure to resolve this issue
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CA Vikas Acharya

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CA Vikas Acharya (Expert)
21 May 2013 ask the bank for the tds certificate, you can claim the credit on the basis of tds certificate, whether reflecting in the 26AS or not, its banks liability to provide you the tds and file the revise return.
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