Sms indent

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24 November 2015 what is the procedure or format of SMS indenting in IOCL retailers ?

Aashok Kumar Sharma

Aashok Kumar Sharma (Expert)
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25 July 2025 For **SMS indenting procedure in IOCL retailers**, here’s a general overview and format based on typical industry practice. However, please note the exact process might vary slightly depending on the IOCL regional office or specific retailer agreements.

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### What is SMS Indenting?

SMS indenting is a **system to place fuel or product orders** from IOCL distributors or depots via SMS message, enabling quick and efficient ordering without manual paperwork.

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### General Procedure for SMS Indenting in IOCL Retailers:

1. **Registration:** Retailer registers their mobile number with IOCL for SMS indenting.
2. **SMS Format:** IOCL provides a predefined format for placing orders via SMS.
3. **Send SMS:** Retailer sends SMS with required details (product, quantity, date, etc.) to the designated IOCL number.
4. **Acknowledgment:** IOCL system sends an acknowledgment or confirmation SMS.
5. **Order Processing:** IOCL processes the order and delivers as per schedule.
6. **Follow-Up:** Retailer can check order status by sending specific SMS commands or via their dealer portal.

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### Typical SMS Format (Example)

```
IOCL
```

* **IOCL:** Keyword to identify the service
* **Retailer Code:** Unique code assigned to retailer by IOCL
* **Product Code:** Product type (e.g., Petrol = P, Diesel = D)
* **Quantity:** Amount in liters or kilograms
* **Date:** Required delivery date (format as DDMMYY)

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### Example:

```
IOCL 12345 P 500 251115
```

This means:

* Retailer with code 12345 orders
* 500 liters of Petrol
* Delivery on 25 November 2015

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### Important Notes:

* Confirm the **exact product codes** and **retailer codes** with your IOCL regional office.
* Ensure you send SMS to the **correct designated mobile number**.
* Keep a record of acknowledgment SMS for future reference.
* Sometimes, IOCL may require orders to be placed by a certain cut-off time.

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If you want, I can help draft a sample SMS indent or guide you on contacting IOCL for official documentation. Would you like

**SMS indenting** for IOCL retailers is typically done by sending a structured SMS to a designated IOCL number to place fuel/product orders quickly. Although exact formats can vary by region, a common procedure and format is:

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### General Procedure:

1. **Register your mobile number** with IOCL for SMS ordering.
2. Use the **prescribed SMS format** to place your order.
3. Send the SMS to the official IOCL SMS indent number.
4. You will receive an acknowledgment SMS confirming receipt.
5. IOCL processes and delivers the order as requested.

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### Typical SMS Format:

```
IOCL
```

* **IOCL:** Fixed keyword
* **RetailerCode:** Your unique IOCL retailer ID/code
* **ProductCode:** Usually ‘P’ for Petrol, ‘D’ for Diesel, or other codes as provided by IOCL
* **Quantity:** Order quantity in liters (or as per product)
* **DeliveryDate:** Date for delivery in DDMMYY format

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### Example:

```
IOCL 12345 P 500 251125
```

Means retailer 12345 orders 500 liters of Petrol for delivery on 25 Nov 2025.

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### Tips:

* Confirm your retailer code and product codes from your IOCL regional office.
* Use the exact delivery date format requested.
* Keep acknowledgment SMS for record.
* Send SMS before the daily cut-off time to ensure processing.

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If you want, I can help draft a customized SMS indent based on your retailer details or help you find the official IOCL contact for your region. Would you like that?

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