Error in Digital Signature supported KYC validation
This query is : Resolved
Quick Summary
21 July 2020
Dear Sir,
Can any one guide me what to do if I get this error.
"Error in establishing connection with TRACES Websocket Esigner. Please ensure that WebSigner Setup is installed and service is running on your machine and there are no proxies enabled on the browser while doing DSC activities".
While trying to download Justification report.
Can any one guide me what to do if I get this error.
"Error in establishing connection with TRACES Websocket Esigner. Please ensure that WebSigner Setup is installed and service is running on your machine and there are no proxies enabled on the browser while doing DSC activities".
While trying to download Justification report.
Eswar Reddy S
(Expert)
23 July 2020
Install e-signer and try again
Message likes :
1 times
21 July 2024
The error message suggests issues with the Digital Signature Certificate setup and its interaction with TRACES for downloading the Justification Report. To resolve this, follow these steps: check WebSigner setup, verify the service, disable proxies, clear browser cache, use a supported browser, check firewall settings, restart the computer, and contact TRACES support if the issue persists.
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