Unknown and not our contact person raising document on us

This query is : Resolved

Quick Summary

If a firm or individual you have no business relationship with has issued a credit note against your company that appears on the GST portal, it's likely an error on their part. You should review your records, contact the issuer to clarify and request correction, and formally reject the credit note on the portal if possible. No financial adjustments are needed from your side, as the responsibility for rectifying the mistake lies with the party who incorrectly reported it.

swamy

swamy (Querist)
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18 September 2025 The firm/individual is neither our customer nor our supplier. But he has raised a credit note against us. This was reflected in our porta. Now what to do?

Dhirajlal Rambhia

Dhirajlal Rambhia (Expert)
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18 September 2025 If a firm or individual who is neither a customer nor a supplier has issued a credit note against the business, and it has appeared in the GST portal, the matter is most likely due to an error or misreporting by the party who issued the credit note.
Review the transaction: Check internal records to confirm there is no business relationship or transaction with the party who issued the credit note.
Contact the issuer: Communicate with the firm or individual to clarify why the credit note was issued and request correction if the entry was made in error.
Reject the credit note: If your GST portal provides an option, formally reject the credit note entry so that it does not affect your tax records or liability.
No adjustment required: Since there is no underlying supply or service, there is no need to make any financial or accounting adjustments on your side. You are not liable to reverse any input tax credit (ITC), nor are you required to issue any invoices or make related entries in your books.

Dhirajlal Rambhia

Dhirajlal Rambhia (Expert)
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18 September 2025 The supplier/issuer who made the mistake will have to amend their GST return to rectify the error. The liability to correct this rests with the party who wrongly reported the credit note.
If the rejected record remains unaddressed by the other party, the entry will not impact your tax liability or ITC position.
This is a misreporting issue by the other party and does not create any legal or compliance obligation for your business beyond seeking correction and ensuring it does not affect your GST records.

Dhirajlal Rambhia

Dhirajlal Rambhia (Expert)
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19 September 2025 Good Luck...

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