22 October 2010
as per notification 20/2009, service by a tour operator having a contract container or tourist vehicles with a permit for inter state or inter state transportation of passengers excluding tourism , conducted tours , chatter or hire services are exempted.
02 August 2025
Regarding your query on whether the tour operating services provided **to IRCTC Mumbai** are exempt under **Notification No. 20/2009 dated 7th July 2009** for service tax:
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### What does Notification 20/2009 say?
This notification provides exemption to services by a tour operator **only if**:
* The tour operator has a contract or charter for tourist vehicles which have a valid permit for **inter-state or intra-state transportation of passengers**, * And the services exclude **tourism conducted tours**, charters or hire services.
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### Your case — services provided to IRCTC Mumbai
* If your client is providing **tour operating services** to IRCTC **which involve transport of passengers** using vehicles that hold valid permits for passenger transportation (interstate/intrastate), * And these are **not services related to tourism conducted tours, charter or hire**, then the exemption **may apply**.
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### Important points to check:
1. **Nature of services provided**: Is the service purely transport of passengers (e.g., train ticket booking, transport of passengers) or actual tour operating services (tour packages, sightseeing)?
2. **Type of vehicle permits**: The vehicles should have the valid passenger transport permits as per the notification.
3. **Contract details**: Whether there is a valid contract for transportation services with IRCTC.
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### Summary:
* If the service is **transportation of passengers** via vehicles with permits (interstate/intrastate) under contract with IRCTC, the service may be **exempt**. * If the service is broader tour operating activities (like packaged tours, sightseeing) then exemption likely **does not apply**.
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**Suggestion:** You should carefully examine the contract and nature of services your client provides to IRCTC. If it fits under transport services as defined, then exemption can be claimed.