Regarding verification of answer sheet.

This query is : Resolved

Querist : Anonymous

Querist : Anonymous (Querist)

30 July 2013 I filed online verification mentioning required details and also uploaded scan copy.

now when i see status it shows "3D Secure Authentication failed" on upper side and "Transaction successful".

why showing authentication failed...

Ajay Mishra

Ajay Mishra (Expert)
Follow

31 July 2013 Hi

I will suggest you to contact the Institute for the same they will help you.

Querist : Anonymous

Querist : Anonymous (Querist)

31 July 2013
I posted query in e-sahaayataa

Waiting for their reply...

Aashok Kumar Sharma

Aashok Kumar Sharma (Expert)
Follow

20 July 2025 The status message you're seeing — "3D Secure Authentication failed" alongside "Transaction successful" — can definitely be confusing. Here's what’s likely happening:

What is 3D Secure Authentication?
3D Secure is an additional security layer for online card payments (like Verified by Visa, Mastercard SecureCode). It requires the cardholder to complete an extra verification step during the payment process.

Possible reasons for the contradictory status:
Transaction Successful
The payment went through and the amount was debited from your account.
The system successfully received the payment confirmation.
3D Secure Authentication Failed
The extra security step (usually a password, OTP, or biometric) wasn’t completed successfully.
But the payment gateway or bank might have processed the transaction despite failed 3D authentication.
Sometimes, certain cards/banks allow fallback payment without 3D Secure.
What this means for you:
Your payment has been processed (Transaction successful).
However, the 3D Secure step didn't complete, which might:
Affect the liability or chargeback protection (bank might have less security on this transaction).
Trigger a warning or flag in the system.
Possibly require you to verify or confirm the transaction with your bank.
What you should do:
Check your bank statement to confirm the payment was actually debited.
If payment is deducted, check with the service portal (where you filed the verification) if your filing is confirmed or pending due to this authentication failure.
If there is a problem or uncertainty, contact your bank/card issuer about the 3D Secure failure.
You may also want to contact the portal’s support/helpdesk to confirm if your verification filing is complete or if you need to retry.
Summary:
Transaction Success = Payment done.
3D Secure Failure = Security step not completed or bypassed.
Usually, payment stands unless your bank reverses it.

You need to be the querist or approved CAclub expert to take part in this query .
Click here to login now