Free replacement.

This query is : Resolved

Querist : Anonymous

Querist : Anonymous (Querist)

09 August 2012 Dear Experts,
I am working in a Depot of a Company. For our products we are providing 3 years warranty. But in between 3 years if products become defected then we are providing new product to customer. For giving new product we are not taking any amount. So in this situation can we make ZERO value invoice from Depot.
Kindly confirm me.
Thanks and regards,
R.Dutta.

Rajnish Singh

Rajnish Singh (Expert)
Follow

09 August 2012 DEAR SIR,

IF COMPANY PROVIDE A GURANTEE AND REPLACE THE ITEM WITHOUT ANY FURTHER CHARGES.

IT MEANS COMPANY BEAR THE COST OF SALE.
IN THAT CASE YOU SHOULD FIRSTLY IN THE INVENTORY WHICHIS DEFECTED AND THAN ISSUED A NEW INVENTORY IN REPLACE MENT VIE RETURN OUTWARDABLE CHALLAN.

NO NEED TO RAISE INVOICE .

THANKS
RAJNISH

Querist : Anonymous

Querist : Anonymous (Querist)

09 August 2012 Dear Mr. Rajesh
Thanking you very much for your answer. But there is a problems in Sales Tax if we not made any Invoice. Because challan or D.C they are not accepted.And we are also not able to make new invoice because of twice tax.
Hence Kindly guide me how to solve the problems.
Thanks

You need to be the querist or approved CAclub expert to take part in this query .
Click here to login now

Summarize this with AI

ChatGPT Perplexity Claude Google AI Grok