Clarificaiton

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A taxpayer is facing an issue where an advance tax payment was not credited during the processing of their ROI for the 2011-2012 assessment year, leading to an incorrect demand. After raising a grievance, they were advised to file a rectification application, but no online option is available. The recommended solution is to file an offline application with the Jurisdictional Income Tax Officer (ITO), attaching a copy of the payment challan.

T.N.Reddy

T.N.Reddy (Querist)
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07 August 2024 Sir, for the Asstt.Year 2011-2012, one of the advance tax payment was not given credit while processing the ROI under 143(1), hence, there was a demand to that extent. We have raised the Grievance to the extent and in the resolution we are informed that “ you are requested to file the rectification application along with supporting documents for taking necessary action” is what the massage received. When we check the same in the income tax portal, no such enabling option is made, so, now what to do ? or do we have to make an application in manual to the Jurisdictional Officer or how to proceed sir.