If a Bill of Entry is not reflecting in the IDPMS portal, banks cannot process import payments. The issue is usually due to EDI transmission or mismatch errors. Importers should raise an ICEGATE ticket, coordinate with Customs EDI authorities, and follow up with the bank forex desk for retransmission and portal update.
23 December 2025
We need to process a payment against import, but the bank is rejecting payment because BOE is reflecting on the IDPMS portal. Does anyone know how to handle this?
24 December 2025
If a Bill of Entry is not reflecting in IDPMS, the bank is legally barred from processing the import payment. The issue is usually due to EDI transmission errors, mismatches, or port-related issues. The most effective solution is to raise an ICEGATE ticket for retransmission, followed by coordination with the Customs EDI section and your bank’s forex desk. Once the BoE reflects in IDPMS, the bank can immediately process the payment.