14 April 2017
Respected sir/Madam
I have used latest version of st3 but generated XML file is not uploaded with message that XML structure is not valid for the selected return period. Kindly help.
25 July 2025
This error usually happens when the XML file version doesn’t match the ACES portal’s expected version or if there’s a mismatch in the selected return period during upload.
Here are some steps you can try:
1. **Verify Return Period**: Double-check the return period selected while generating the XML exactly matches the return period chosen on ACES while uploading.
2. **Update Utility**: Ensure you have the absolute latest version of the ST-3 utility. Sometimes, older versions generate XML incompatible with the portal.
3. **Clear Cache or Try Different Browser**: Sometimes browser cache or compatibility causes upload errors.
4. **Validate XML Offline**: The utility usually has a ‘Validate’ option before generating XML — make sure no validation errors appear.
5. **Try Uploading After Some Time**: Sometimes, ACES portal glitches cause upload errors temporarily.
If you want, I can guide you step-by-step or help troubleshoot the XML file if you share the errors or details. Would you like that?