RTGS

This query is : Resolved

Mahesh 1977

Mahesh 1977 (Querist)
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09 April 2011 2day I Went to ICICI Bank for RTGS time 11.45 am.But Manager Bank not taken the my RTGS Documents. He told ICICI RTGS Time is over.Time is 9.am to 11.30 am for Saturday.But as per RBI time is 9.00 am to 13.30. for Saturday time.

Now ICICI Bank is Big than RBI?
What action i should take against bank?
Where i filing complaint against ICICI Bank.

RAMESH KUMAR VERMA

RAMESH KUMAR VERMA (Expert)
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09 April 2011 MAHESH JI,

ACTUALLY IN THE ERA OF GLOBALISATION VARIOUS PRIVATE BANKER ARE NOT PROVISING THE BEST SERVICES TO THEIR CUSTOMER IN RESPECT OF THE POOR SERVICES PROVIDING BY THEM.

THIS IS LINK OF ICICI BANK SAYS THAT HE WILL PROVIDE SERVICES (SATURDAY)OF RTGS FROM 9:30AM TO :10:30AM,TILL 10:30 TO 12 NOON.
http://www.icicibank.com/ebor/other-products/rtgs/FAQs_RTGS.pdf.

PLEASE WRITE A LETTER IN THE NAME OF GM RBI FOR NOT PROVIDING THE SERVICES AND ALSO SUBMIT A COPY TO THE NEWS PAPER CORRESPONDENT SO THAT PUBLIC UNDERSTOOD THEIR SERVICES AND DISCPRENCY IN THEIR SERVICE.

REGARDS,

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