This discussion concerns an individual, Mr. A, who is experiencing issues with an outstanding demand on the Income Tax portal despite assessment proceedings being closed and subsequent notices being quashed by the High Court. The assessing officer has adjusted refunds against this demand, even after Mr. A provided responses and a stay order. The user is seeking advice on how to communicate with the CPC to have the demand removed and the refund issued, and where to escalate grievances within the Income Tax Department.
14 March 2023
The assessing officer has closed the assessment proceedings for the AY 2013-14 with demand in the month of March - 2022 in the case of Mr.A. The case was again reopened u/s 149 as per the judgement of Hon'ble supreme court order in case of Union of India v/s Ashish Agarwal & others.
Mr.A has submitted response and disagreed with the outstanding demand on the portal as the case was again reopened u/s 149. Hence, the old order stands void. But the assessing officer has adjusted refund against the outstanding demand of last 3 assessment years.
Mr.A has filed writ petition for the same in the Hon'ble High court and the decision of High court comes in favour of Mr.A and Hon'ble High Court has quashed all notices on the ground of limitation.
Mr.A had also uploaded stay order on the portal in the response of outstanding demand but still the assessing officer has adjusted the refund against the outstanding demand. Mr.A has also submitted the submission regarding the same to the jurisdictional officer. Is there any other way to communicate CPC to issue the refund and remove the outstanding demand on the portal. ??
14 March 2023
Where to escalate income tax Grievance? The Grievance Cell is headed by the Public Relations Officer who works directly under the supervision of the Pr. Chief Commissioner of Income-tax, Bangalore. The petitions are received at the main Information and Facilitation Counter, in person, by post and by email in the office of Public Relations Officer, Bangalore.