Password reset

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This query is : Resolved

NISHANT (Querist)

30 July 2012 Sudden one day i get a mail from donotreply@incometaxindiaefiling.gov.in regarding password reset from one of all of my clients I am unable to understand whose password is changed as there-is no PAN or name is written on the mail.

When I call Cost Care the wise man says there is no such mail id(????)... when i tell I receive thousand mails from this id the extraordinary smart person suggests me I should send mails to again change the password with correct details of PAN.....(When I don't know the client how would I know his PAN Details????)

Sent mail to ask got answer check the mail id from which reset request is sent (When I have already mansion in mail I don't know who sent the request)

What to do...........Pls suggest......

Amol S Joglekar

Amol S Joglekar (Expert)

30 July 2012 when password is changed it is intimated by the department. I think some of your client wants to take away file from you and not dare ask you the same.

Message likes : 1 times

NISHANT

NISHANT (Querist)

30 July 2012 Thanks Sir

But from so many clients how would I come know who has done it......and most important how would I conform that this has done by an authorised person.

Previously at least Pan no was used to give on mail

Amol S Joglekar

Amol S Joglekar (Expert)

30 July 2012 Normally that letter contains the number in XXXXXX form. pen ultimate letter is displayed with the numerical form. From that you have to search within your client data

NISHANT

NISHANT (Querist)

30 July 2012 moreover any body can change password by sending Pan details in validate in this case how can we save the frauds what is the autheticity of efilling

NISHANT

NISHANT (Querist)

30 July 2012 Dear Tax Payer,

Password has been updated in Income Tax Department database.
The new password is

rU@6CU2t

For further queries, please contact DIT Administrator.

All communicaton will be sent to this email. Please ensure that the email address is correct and the mailbox is not full. Please verify that you are able to login by visiting the site and using your user ID and password. In the event that you face any issue, please send an email to ask@incometaxindia.gov.in

If you did not register with the website and have received this email, it may mean that somebody else has registered on your behalf. Please send an email to ask@incometaxindia.gov.in requesting that the registration with this email address be removed.

Regards,

Administrator.

This is the mail

Amol S Joglekar

Amol S Joglekar (Expert)

30 July 2012 No this is not the mail which is sent by IT dept. They do give the XXXXs2635X kind of number. Beware of such mails. Thank you for updating. This has to be viewed cautiously. Thanks once again.

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