Password of co. forgot and mail id too

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This query is : Resolved

CS and ACMA Raju lakhani (Querist)

26 October 2017 we have forgot password and mail id too. but dept . given cpc ref. told do online request for refund. is there any process to get refund offline in our account.

RAJA P M

RAJA P M (Expert)

26 October 2017 From where...??...

Ashiwini Ballodia

Ashiwini Ballodia (Expert)

26 October 2017 You may login through net Banking into incometaxefilling.gov.in for password reset

CS and ACMA Raju lakhani

CS and ACMA Raju lakhani (Querist)

26 October 2017 There is no online account of bank

B Vinay Reddy

B Vinay Reddy (Expert)

26 October 2017 Hi Raju, Go to efiling site click on forgot password & u can give new mail id and u can rest the password but it will take 48 hours yo reset using alternative mail id

CS and ACMA Raju lakhani

CS and ACMA Raju lakhani (Querist)

26 October 2017 Ok i will try it today. But for co. They are showing provide secret ans or use dsc

Ashiwini Ballodia

Ashiwini Ballodia (Expert)

26 October 2017 Use the DSC of director who has signing authority at income tax

CS and ACMA Raju lakhani

CS and ACMA Raju lakhani (Querist)

26 October 2017 That md has retire and new md appointed

CS and ACMA Raju lakhani

CS and ACMA Raju lakhani (Querist)

26 October 2017 I think it dept keeping everrytthing based on dsc. This is not a good sign. Even gst tooo. By dsc. Making mre trouble for employee.

CS and ACMA Raju lakhani

CS and ACMA Raju lakhani (Querist)

26 October 2017 But md does not knw abt tat. They think we are wrong

Ashiwini Ballodia

Ashiwini Ballodia (Expert)

26 October 2017 Alternative One option is more left with you that send a mail to income tax site stating you problem, then they ask for some soft copy of document which are PAN of Company, PAN of Director, Incorporation Certificate of Company, within 3 month electricity/Telephone Bill, Letter in company letter head authorising Director. Then send all the required document and the will provide you password reset link.

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