Password of co. forgot and mail id too

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This query is : Resolved

CS and ACMA Raju lakhani (Querist)
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26 October 2017 we have forgot password and mail id too. but dept . given cpc ref. told do online request for refund. is there any process to get refund offline in our account.

RAJA P M

RAJA P M (Expert)
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26 October 2017 From where...??...

Ashiwini Ballodia

Ashiwini Ballodia (Expert)
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26 October 2017 You may login through net Banking into incometaxefilling.gov.in for password reset

CS and ACMA Raju lakhani

CS and ACMA Raju lakhani (Querist)
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26 October 2017 There is no online account of bank

B Vinay Reddy

B Vinay Reddy (Expert)
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26 October 2017 Hi Raju, Go to efiling site click on forgot password & u can give new mail id and u can rest the password but it will take 48 hours yo reset using alternative mail id

CS and ACMA Raju lakhani

CS and ACMA Raju lakhani (Querist)
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26 October 2017 Ok i will try it today. But for co. They are showing provide secret ans or use dsc

Ashiwini Ballodia

Ashiwini Ballodia (Expert)
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26 October 2017 Use the DSC of director who has signing authority at income tax

CS and ACMA Raju lakhani

CS and ACMA Raju lakhani (Querist)
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26 October 2017 That md has retire and new md appointed

CS and ACMA Raju lakhani

CS and ACMA Raju lakhani (Querist)
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26 October 2017 I think it dept keeping everrytthing based on dsc. This is not a good sign. Even gst tooo. By dsc. Making mre trouble for employee.

CS and ACMA Raju lakhani

CS and ACMA Raju lakhani (Querist)
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26 October 2017 But md does not knw abt tat. They think we are wrong

Ashiwini Ballodia

Ashiwini Ballodia (Expert)
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26 October 2017 Alternative One option is more left with you that send a mail to income tax site stating you problem, then they ask for some soft copy of document which are PAN of Company, PAN of Director, Incorporation Certificate of Company, within 3 month electricity/Telephone Bill, Letter in company letter head authorising Director. Then send all the required document and the will provide you password reset link.

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