Itr problem

This query is : Resolved 

28 September 2015 I am trying to reset password of one of the individual but while doing this an error shows that use id dosen't exist.....but i am putting correct PAN no in the field...please solve the query i have to reset the password so that i can file ITR

28 September 2015 https://incometaxindiaefiling.gov.in/e-Filing/Services/KnowYourJurisdictionLink.html

use this to see if the pan has jurisdiction

OR

use this for finding out

https://incometaxindiaefiling.gov.in/e-Filing/Services/KnowYourPanLink.html

28 September 2015 yes pan has jurisdiction

28 September 2015 that is fine and what is the status as per the second URL as above.....is it showing status ACTIVE?


28 September 2015 yes PAN is active my problem is if i go for forget password it says user id is not registered and when i go for new registration than it says user is already registered...i want user id and password of itr filing

28 September 2015 no no, some thing is wrong....it should not go there.....after putting date of birth and captcha code but not putting the password, if we click on forget password url, it takes us to
https://incometaxindiaefiling.gov.in/e-Filing/ResetPassword/UserIDCapturePage.html

that is rest password menu.

On top of that if you are getting that irritating message....best way is

please contact 1800 4250 0025 OR
+91 80 2650 0025

28 September 2015 yes sir in the reset password menu it is showing user id dosent exist...

28 September 2015 Something is wrong in the database. Please contact on the numbers given above. These numbers are readily available on the income tax e filing web site.


You need to be the querist or approved CAclub expert to take part in this query .
Click here to login now


CCI Pro
CAclubindia's WhatsApp Groups Link


Similar Resolved Queries


loading


Unanswered Queries



CCI Pro
Meet our CAclubindia PRO Members

Follow us
add to google news



Answer Query



Company
Featured 14 March 2026
Associate CA

N N V Satish&co

Hyderabad

CA

View Details
Company
Featured 14 March 2026
Article Trainee

N N V Satish&co

Hyderabad

CA Inter

View Details
Company
Featured 28 March 2026
CA Final

Ashok Amol & Associates

New Delhi

CA Final

View Details
Company
Featured 28 March 2026
Accountant

Ashok Amol & Associates

New Delhi

B.Com

View Details
Company
Featured 14 April 2026
GST CONSULTANT

Abhishek G Agrawal & Co.

Korba

CA Final

View Details
Company
Featured 13 April 2026
GST CONSULTANCY

Abhishek G Agrawal & Co.

Korba

CA Final

View Details
Company
Featured 19 March 2026
Article Assistant

Gupta Sachdeva & Co. Chartered Accountants

New Delhi

CA Final

View Details
Company
Featured 12 March 2026
Customer Relationship Executive

TAXLET

Calicut

B.Com

View Details