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ITC SHOWN IN 2B BUT NOT REFLECTED IN 3B AUTOPOPULATED

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(Querist)
21 July 2021 GSTIN of my client cancelled by dept. in may 21(effected from 1-1-21) now revocation of gstin done on 14 july 2021.
We have some ITC for the month of april and may 2021. Now we are filling GSTR 3b, ITC available in 2B but ITC not shown column 4 and outward shown auto populated in column 3.1
please suggest how can take ITC
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CA Rashmi Gandhi

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CA Rashmi Gandhi (Expert)
23 July 2021 As your license cancelled suo Moto by deptt, your supplier was unable to show your GSTIN in their return. So,ask your supplier to add your GSTIN in GSTR-1.
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VIKAS KUMAR SHARMA

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VIKAS KUMAR SHARMA (Querist)
23 July 2021 but ITC shows in 2B but not reflect in 3B column 4 (automatically) when i try to make entry manually in column 4 its not shown above 5% but accept it as my original available ITC if I increase ITC more than 5% it warns
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CA Rashmi Gandhi

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CA Rashmi Gandhi (Expert)
24 July 2021 It is portal error, raise complaint. One more possible reason is credit note of same amount.
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Aashok Kumar Sharma online

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Aashok Kumar Sharma online (Expert)
26 September 2021 Yes...GST Ticket needs to be created on https://selfservice.gstsystem.in/
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