07 February 2014
Actually when I log in to DGFT website and click on online application option, a box shows which require PAN of the company but after few minutes of entering the PAN one message show that oooopppps your time experied etc...... I tried it more than one computer and more than one time.
28 July 2024
If you're facing issues with applying for an Import Export Code (IEC) online through the DGFT (Director General of Foreign Trade) website, here are some steps you can take to resolve the issue and explore alternative methods:
### **1. Troubleshoot Online Application Issues**
#### **A. Check Browser Compatibility and Settings** - **Browser Choice:** Use the recommended browser (often Internet Explorer or Google Chrome) for the DGFT website. Check the DGFT website for any specific browser requirements. - **Browser Settings:** Ensure JavaScript is enabled and that cookies and pop-ups are allowed for the DGFT website.
#### **B. Clear Cache and Cookies** - **Clear Cache:** Clear your browser’s cache and cookies to resolve any temporary issues. Restart the browser after clearing.
#### **C. Verify Digital Signature** - **Digital Signature:** Ensure that your digital signature is correctly installed and valid. Recheck if your digital signature is properly configured.
#### **D. Check Network Connectivity** - **Stable Connection:** Ensure you have a stable and reliable internet connection. Temporary network issues can sometimes cause timeouts or errors.
#### **E. Reattempt at Different Times** - **Server Load:** Try accessing the DGFT portal during off-peak hours when the server load might be lower.
### **2. Manual Application Process**
If online application issues persist, you can consider applying manually:
#### **A. Gather Required Documents** Prepare all necessary documents for the IEC application, including: - PAN card of the company. - Proof of business registration (Certificate of Incorporation, Partnership Deed, etc.). - Address proof of the business place. - Bank details (cancelled cheque, bank statement, etc.).
#### **B. Contact DGFT Regional Office** - **Visit Regional Office:** Visit your nearest DGFT Regional Office to inquire about the manual application process. - **Submit Documents:** Submit the completed application form and required documents manually at the office.
#### **C. Download and Submit Forms** - **Download Forms:** You may need to download the IEC application form from the DGFT website or get it from the regional office. - **Fill and Submit:** Fill out the form and submit it along with the required documents to the DGFT office.
### **3. Seek Assistance**
#### **A. DGFT Helpdesk** - **Contact Support:** Reach out to the DGFT helpdesk for assistance with online application issues. They can provide guidance or resolve technical problems. - **Phone:** Look for contact numbers on the DGFT website. - **Email:** Send an email detailing your issue to the support email address provided by DGFT.
#### **B. Technical Support** - **IT Support:** If your issue is related to technical difficulties, consider contacting your IT support team or a local IT professional for help.
### **4. Alternative Solutions**
#### **A. Use a Different Computer** - **Different Machine:** Try using a different computer or network to rule out issues with your current setup.
#### **B. Consult with Professionals** - **Consultants:** If the issue persists, consider consulting with a professional or service provider who specializes in IEC applications. They can provide additional support and handle the application process on your behalf.
### **Summary:**
If you are encountering issues with the DGFT online application process for IEC, try troubleshooting browser and network issues, clear cache, and check your digital signature. If the online method remains problematic, you can apply manually by visiting your nearest DGFT Regional Office or contacting their helpdesk for further assistance.
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