Transporter sent material to wrong customer

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This query is : Resolved

Quick Summary

A transporter has mistakenly delivered materials to the incorrect customer. To resolve this, the e-way bill can be cancelled within 24 hours of generation if the goods were not transported as per the bill's details. A new e-way bill should then be prepared. It's advised to use a delivery challan alongside the e-way bill to manage the situation.

CMA Sagar Das

CMA Sagar Das (Querist)

08 May 2023 The transporter sent material to the wrong customer. Now, how to move the material from the wrong customer to the correct customer.

CA R SEETHARAMAN

CA R SEETHARAMAN (Expert)

08 May 2023 E-way bill can be cancelled if either goods are not transported or are not transported as per the details furnished in the e-way bill. e-way bill can be cancelled within 24 hours from the time of generation.
Then prepare new E way bill.

CMA Sagar Das

CMA Sagar Das (Querist)

09 May 2023 Every thing was correct...only wrong motor delivered to customer from Transporter's end

CA R SEETHARAMAN

CA R SEETHARAMAN (Expert)

09 May 2023 Use delivery challan and E way bill.

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