Trace password and username reset

This query is : Resolved

Venkatesh Gowda (Querist)
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30 October 2017 Dear All,

I have working as accounts Officer,and recently I got a challenge from one of my friend regarding reset of complete Trace UN & PW without acknowledge or token receipt of previous possible or what..

I am requesting you to please let me share any ideas to resolve..

CA Rashmi Gandhi

CA Rashmi Gandhi (Expert)
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31 October 2017 No idea....... You cant change without any details.......

Asha Kanta Sharma

Asha Kanta Sharma (Expert)
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02 August 2025 Hey! It sounds like you want to reset the username and password for "Trace" (maybe some accounting or government portal?), but without prior acknowledgement or token from the original user?

Just a heads-up — **resetting login credentials without proper authorization is generally not allowed and could be illegal or against company policies.** Security protocols are there for a reason.

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### Legitimate Steps for Password Reset:

1. **Use the official “Forgot Password” or “Reset Password” option** on the Trace portal, if available. This usually requires:

* Registered email or phone number verification
* Answering security questions
* OTP or token sent to the registered contact

2. **Contact the system administrator or support team** of the Trace system. They usually verify your identity and help with resets.

3. If the username is forgotten:

* Sometimes username retrieval is combined with password reset through the registered contact details.

4. **If you have access to the registered email or mobile linked to the account**, use that for verification.

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### If you don't have prior credentials or token:

* The only **legal and ethical way** is to follow the proper helpdesk or support process.
* Trying to bypass security can lead to account lockout or serious consequences.

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**Summary:** Always reset passwords through the official channel with proper authentication.

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