Shipping Bill of Oct 2024 Duty Drawback and Rodtep not Received

This query is : Resolved

Vipul Acharya (Querist)
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17 September 2025 Shipping Bill of Oct 2024 Duty Drawback and Rodtep not Received custom superintendent has raised query, where to reply on Icegate portal, kindly guide i have searched everywhere in icegate login

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Vipul

Dhirajlal Rambhia

Dhirajlal Rambhia (Expert)
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17 September 2025 Steps to Reply on ICEGATE Portal
Log in to your ICEGATE account with your credentials.

Navigate via the menu: Go to “Services” → “Enquiries” → “ICEGATE Enquiry Service” → “SB Query Reply” (the label may vary slightly depending on portal updates).

Select or search for your Shipping Bill number for which the query has been raised.

Open the query and provide the required information or upload the requested documents as specified by Customs.

Submit your reply directly through this section to ensure Customs sees your response and reprocesses the drawback/RoDTEP claim.

Dhirajlal Rambhia

Dhirajlal Rambhia (Expert)
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17 September 2025 Queries generally show up under pending status; if you do not see them, refresh or clear your browser cache and try again.

Track progress after replying via the same menu path or use “Shipping Bill Status” to verify updates.

For unresolved issues or technical errors, contact the ICEGATE Helpdesk at 1800 +3010 one000 or via email at icegatehelpdesk@icegate.gov.in.

Dhirajlal Rambhia

Dhirajlal Rambhia (Expert)
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19 September 2025 Good Luck...

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