REGARDING ERROR IN E INVOICE

This query is : Resolved

Suresh S. Tejwani (Querist)
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09 June 2023 WHEN WE WANT TO GENERATE E-INVOICE, E-INVOICE HAVING 18 % AND 28% IN SAME E- INVOICE. ERROR IS SHOWING AND WE ARE NOT ABLE TO GENERATE E-INVOICE WHAT ARE THE REMEDEIES ?

Asha Kanta Sharma

Asha Kanta Sharma

(Expert)
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10 July 2024 Generating an e-invoice for transactions involving different GST rates (e.g., 18% and 28%) can indeed present challenges, especially if the software or system you are using does not support multiple GST rates within the same invoice. Here are some remedies and considerations to resolve this issue:

### 1. **Check Software Compatibility:**

- **Software Limitations:** Verify if the e-invoicing software or platform you are using supports invoices with multiple GST rates in a single document. Some software may only allow invoices with a single GST rate per invoice.

- **Update Software:** If your current software does not support multiple GST rates, check if there are updates or upgrades available that address this issue. Software providers often release updates to accommodate changes in GST regulations.

### 2. **Split Invoices:**

- **Separate Invoices:** If your software cannot handle multiple GST rates in one invoice, consider splitting the invoice into separate invoices for each GST rate.

- **Generate Multiple E-invoices:** Create separate e-invoices for the transactions with 18% GST and 28% GST. Each invoice will reflect the respective GST rate applicable to the goods or services supplied.

### 3. **Manual Adjustment:**

- **Manual Entry:** In cases where software limitations persist, you may need to manually adjust or calculate the invoice amounts for each GST rate outside of the e-invoicing system.

- **Create Separate Documents:** Generate separate documentation or calculations outside of the e-invoicing system and use these to prepare compliant invoices.

### 4. **Consultation:**

- **GST Consultant:** Seek guidance from a GST consultant or advisor who can provide specific recommendations based on your business requirements and the capabilities of your e-invoicing software.

### 5. **Alternative Platforms:**

- **Explore Other Platforms:** Consider using alternative e-invoicing platforms or software solutions that explicitly support multiple GST rates within a single invoice. Research and compare features to find a suitable solution.

### 6. **Compliance and Documentation:**

- **Ensure Compliance:** Regardless of the method chosen, ensure that all generated invoices comply with GST regulations and include accurate details for each transaction.

- **Documentation:** Maintain proper documentation of the invoices generated, especially if adjustments or manual entries are made outside of the e-invoicing system.

### Conclusion:

Addressing the error when trying to generate an e-invoice with different GST rates involves verifying software compatibility, exploring alternative solutions, and potentially making manual adjustments or generating separate invoices. By ensuring compliance with GST regulations and using suitable software or processes, you can effectively manage invoices with multiple GST rates. If challenges persist, consulting with a GST expert or software provider for tailored solutions is recommended.