Refund on Export with payment of IGST

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This query is : Resolved

Quick Summary

A business is experiencing issues receiving IGST refunds for exports made in FY 2019-20 and 2020-21, despite previously receiving them automatically. They are seeking clarification on the correct procedure to follow with the GST Department to obtain these refunds. Potential reasons for the delay include incomplete Aadhaar authentication on the GST portal or errors on the Icegate portal concerning invoice processing.

M (Querist)
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20 March 2022 Dear Sir,
We have exported in the Financial Year 2019-20 & 2020-21 with payment of IGST. Previously, we were getting refund automatically . From the above Financial Year we are not getting IGST refunds.
What procedure to be adopted to get these refunds for the GST Department, please clarify.

CA R SEETHARAMAN

CA R SEETHARAMAN (Expert)
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20 March 2022 How can I track my refund application after logging into the GST Portal? Login to the GST Portal. Navigate to Services > Track Application Status > Select the Refund option > Enter ARN or Filing Year > Click SEARCH to track your refund application after logging into the GST Portal.

CA Altamush Zafar

CA Altamush Zafar (Expert)
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20 March 2022 @ CA R Seetharaman : That method is for refund applications made through GST portal.
The querist refund gets processed through customs.
As for the query it is most likely either you havent completed adhaar authentication in GST portal. Also check on your Icegate portal whether there is any error in processing of any invoice.

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