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Query regarding gst registration

This query is : Resolved 
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(Querist)
28 July 2017 Hi, I have one client having Business Income of less than Rs 5 lakhs per annum, they already have TIN number they have also got provisional id for gst which was used by their previous CA without clients permission and now he is not providing us the user id and password set by him we are also not able to change it as previous ca has registered his phone number also he is not providing otp, now When we entered provisional id on gst website the mesaage appeared you are already mapped, please suggest what should I do in this situation as my client does not require registration, Do I need to get their registration cancelled?
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CA R SEETHARAMAN

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CA R SEETHARAMAN (Expert)
28 July 2017 Yes you need to cancel the registration now you can do it through GST portal.
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Studentsca

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Studentsca (Expert)
28 July 2017 Contact the GST Helpdesk.
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