PROBLEM IN REFUND

This query is : Resolved 
Quick Summary
A user is unable to receive an income tax refund of Rs 6000 despite their Bank of Baroda account being validated on the e-filing portal. The refund status shows as 'restricted'. While name mismatch was initially suggested, the user confirmed no such issue exists. The recommended next step is to raise a ticket on the e-filing portal for further investigation.

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(Querist)
12 September 2023 there is refund amount of Rs 6000 in my name for itr ay 2023-24 and my bank of baroda account number showing validated but under this showing restricted refund ON E FILING PORTAL.so unable to get refund. what may be reason.
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Bhaskaran Chackrapani Warrier

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Bhaskaran Chackrapani Warrier (Expert)
12 September 2023 Probable reason is name mismatch (PAN database Vs. Bank records)
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vinod sharma

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vinod sharma (Querist)
13 September 2023 no name mismatch is there
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Aashok Kumar Sharmapro badge

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Aashok Kumar Sharmapro badge (Expert)
30 September 2023 Please raise a ticket to know more about the same
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