PROBLEM IN REFUND


This query is : Resolved 

Quick Summary
A user is unable to receive an income tax refund of Rs 6000 despite their Bank of Baroda account being validated on the e-filing portal. The refund status shows as 'restricted'. While name mismatch was initially suggested, the user confirmed no such issue exists. The recommended next step is to raise a ticket on the e-filing portal for further investigation.

12 September 2023 there is refund amount of Rs 6000 in my name for itr ay 2023-24 and my bank of baroda account number showing validated but under this showing restricted refund ON E FILING PORTAL.so unable to get refund. what may be reason.

12 September 2023 Probable reason is name mismatch (PAN database Vs. Bank records)

13 September 2023 no name mismatch is there

30 September 2023 Please raise a ticket to know more about the same


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