A client's IGST refund for exports has been pending since June 2022 due to a mismatch in the custom invoice date filed in GSTR-1. Unfortunately, the GST portal now prevents amendments after six months. Despite contacting the jurisdictional tax officer, customs, and lodging a complaint with GSTIN, no resolution has been found as online amendments are no longer possible. Further attempts to resolve this issue are being explored, including contacting the GST helpline in writing.
My client has been pending IGST refund (export with payment of tax) since June 2022 for mismatch Custom Invoice Date at the time filed GSTR-1. Now after 6 months amendment not possible in GST portal. Now what to do in such case ? Please help me.
17 July 2025
Sir, already meet my jurisdictional officer, They said to me contact Custom Department and same Custom Department said to contact GSTIN. So, complaint to GSTIN also but they said to amendment not possible because it's time already lapsed.
17 July 2025
If GST officer cannot help to rectify the mistake, it would not be possible for any other department. The rectification is required to be filed in GSTR1, which cannot be done online now. Contact GST helpline again in writing.