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Forgotton password

This query is : Resolved 
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(Querist)
03 June 2017 Hii
One of my client has lost his GST login password and he also does not have access to the email ID and mobile number registered in the GST portal.We have visited the sales tax office and also contacted the customer care of GST, but they also do not have any solution.We have also sent the email to heldpdesk but they did not reply yet.
Is there anyway to retrieve the password ?
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CA Rashmi Gandhi

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CA Rashmi Gandhi (Expert)
03 June 2017 You can't change password until you have mail id or mobile no.
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Karan Goyal

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Karan Goyal (Querist)
03 June 2017 Is there anyone facing the same issue and know what to do now as we are not able to migrate to GST ?
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CA Rashmi Gandhi

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CA Rashmi Gandhi (Expert)
03 June 2017 Keep contacting GST Deptt as they alone provide you correct solution.
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