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Error facing while Aadhar Authentication at GST portal

25 March 2023 We have been trying to do aadhar authentication for 10 days at GST portal, but couldn't succeed, for that we met to the local jurisdictional officer in this regard, and he asked this error is related to the Aadhar site, not the GST site, so I replied him as PAN and Aadhar already linked at Income Tax portal, so how can it possible to issue on aadhar side?, as got generally default reply from the officer as this is the system based, so we can not do anything from the local level. Therefore, we compliant filed a grievance on the portal with the necessary error screenshot, and copy of PAN & Aadhar, but still waiting for the response. On the other hand, we also contacted the toll-free number of GST, and they have replied to us to contact the local department for the solution, but the local officials denied as mentioned above.

Due to this situation, the GST refund is stuck and 2 years of the period will be lapsed by 31.03.2023 (Refund period FY 2021-22).

Error : The name provided by you in the application for registration under GST could not be validated with UIDAI, Approval of your registration application may include Site verification of the business premises by the Tax office and/or a request to submit additional documents. You will receive further communication from the Tax Office.

Kindly guide for the above problems.

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