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Cpc

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Querist : Anonymous

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Querist : Anonymous (Querist)
10 January 2013 Dear Sir,
Some of my client's refund cases has been transfered to local office by the cpc for their processing. I was opted online filing, to avoid the demands of local office employees specially in refund cases. But now cpc has revert the same situation. I dont understand what is the benefit of e-governance, if I has to go local office and ask them about my refund.
Please advise me.
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CA PARAS BAFNA

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CA PARAS BAFNA (Expert)
10 January 2013 I agree with your concerns , however, CPC transfers specific cases which could not be verified by them in the absence of certain required information or practical difficulties to them. Still, we can say that e-filing has created a better environment for the tax payers.
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