If goods are delivered to the incorrect branch despite an e-way bill and invoice, you have a few options. You can amend the original invoice or cancel it by issuing a credit note and raising a fresh one. To rectify the e-way bill, you can issue a credit note for the original invoice and then create a new e-way bill with the correct consignor and consignee details. Keep all documentation to support your actions if questioned by the GST department.
15 February 2021
Dear Experts, If we raised a invoice to Chennai branch of 85000/- having e way bill but due to transporter mistake they delivered to customer Gujarat branch. Can we cancel the invoice if not then what to do legally from gst point of view for this bill,e-way bill and material
16 February 2021
You can show the invoice as bill to ship to or you can amend the invoice. You can also cancel the invoice by issuing a credit note and issue a fresh invoice
18 February 2021
You should issue a credit note against the invoice.Then make ewaybill with consignor address as customer Gujarat branch and consignee will be chennai Branch.In the You can keep the backup papers to substantiate the transaction in case of any query from the GST department.