unmatched Challan oof TDS

This query is : Resolved

Querist : Anonymous

Querist : Anonymous (Querist)

27 December 2010 My company was receiving the Notice from the ITO (TDS) for verification of challan not properly uploaded on the NSDL Website. We have submitted the TDS return properly but the mistake on the side of Bank/NSDL.

Now my question is how to amend the TDS challlan not shown on the NSDL website, we have the recepted copy of challan and Bank certificate for TDS deposit also we have the debit entry in our bank statement verifying the TDS deposit amount.

CA Shailesh Kumar Bhagat

CA Shailesh Kumar Bhagat (Expert)
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27 December 2010 You have enough documents for verfication. Just submit or appear with these documents to IT ( TDS)

Querist : Anonymous

Querist : Anonymous (Querist)

28 December 2010 Dear Bhagat Sir

I have already submitted these documents to the ITO (TDS) and his reply is very straight that by submiting these documents you had complied the show cause notice, the effect of notice is set aside but their internal report will always shows the errror untill the same is rectified at the NSDL website and all the challan are shown matched/booked in the report.

Now, what is thw further step to be followed?

Asha Kanta Sharma

Asha Kanta Sharma (Expert)
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02 August 2025 Got it, this is a tricky situation but not uncommon. Here’s what you can do step-by-step to resolve the *unmatched challan* issue due to NSDL/Bank side errors:

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### Situation Recap:

* You deposited TDS and have all proof — challan receipt, bank certificate, bank statement entry.
* TDS return filed properly with correct details.
* ITO acknowledges compliance but the challan still shows **unmatched** on NSDL portal.
* The internal system at IT Dept. still flags this as an error due to NSDL mismatch.

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### Next Steps to Rectify:

1. **Approach NSDL TIN Facilitation Center:**

* Contact NSDL TIN Helpdesk immediately.
* Raise a complaint or grievance about your *unmatched challan* issue, providing:

* Challan receipt copy
* Bank certificate of TDS deposit
* Bank statement showing debit entry
* Details of TDS return filed (Form number, period, etc.)
* NSDL usually investigates such mismatches and can manually correct challan status if it’s a system error.

2. **Bank Coordination:**

* Sometimes banks transmit incorrect challan details to NSDL (wrong TAN, challan serial number, or minor head).
* Request your bank to verify the details they submitted electronically and correct if required.
* Obtain a formal communication from the bank confirming the challan details were correctly deposited and transmitted.

3. **File a Representation to the Assessing Officer (AO):**

* Draft a letter to AO enclosing all your documents and correspondence with NSDL and the bank.
* Request that the AO accept your compliance despite the challan mismatch and note that the issue is technical.
* Keep copies of all submissions and acknowledgments.

4. **Check if Filing a Correction Statement Helps:**

* Sometimes filing a correction TDS return (even if no data changes) with the correct challan details can trigger reconciliation on NSDL portal.
* But do this only after confirming the challan details are 100% correct and consistent with bank challan.

5. **Legal Recourse (Last Resort):**

* If NSDL or IT department doesn’t correct despite proof, consider legal notice through a tax consultant or CA.
* File grievance with Income Tax Ombudsman or Commissioner of Income Tax (Appeals).

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### Key Points to Remember:

* The **proof of payment and proper filing of TDS return** are your strongest defense.
* This mismatch is usually a **technical or procedural issue** — not an actual default.
* Patience and persistent follow-up with NSDL and bank are essential.
* Keep all communications documented.

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If you want, I can help draft a representation letter to the AO or a complaint to NSDL TIN Facilitation Center. Would you like me to do that?

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