Unable to reset SSP portal password

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This query is : Resolved

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Arvind is facing difficulties resetting his SSP portal password and is not receiving the necessary email or OTP. Despite contacting the SSP helpdesk via email and phone multiple times, he has not received a resolution, which is delaying his final registration. He has also reached out to regional offices and council members without success, leaving him in a difficult situation.

Sravani Srav

Sravani Srav (Querist)
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07 February 2020 Hi friends myself arvind actually I forgot the SSP portal now I am unable to reset it. I am not able to get a link either email Id or OTP to my number. I sent mail with this issue to SSP.helpdesk@icai.in but I couldn't get reply till now.i need complete my final registration help me with this issue.

CA R SEETHARAMAN

CA R SEETHARAMAN (Expert)
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07 February 2020 Contact through phone to the concerned regional office they will help you.

Sravani Srav

Sravani Srav (Querist)
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07 February 2020 Yes sir I cercerned but they are telling that SSP.helpdesk@icai.in they can only solve... nothing in our hands like that they are telling..now I am in hopeless situation...I mailed to help desk but till now didn't get a single reply..

CA R SEETHARAMAN

CA R SEETHARAMAN (Expert)
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08 February 2020 Call
In case of any queries, you can call on 0120-4648888 or email to ssp.support@icai.in and ssp.student@icai.in

Sravani Srav

Sravani Srav (Querist)
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08 February 2020 Yes sir I called but they will not answer our calls and even I. Mailed to those email IDs SSP.student@icai.in for email id I am getting automated replies...and for also support..only one email ID for that they will respond is SSP.helpdesk@icai.in but they too not responding...my final registration got pending due to this...even I sent letter to head office regarding with this issue..

CA R SEETHARAMAN

CA R SEETHARAMAN (Expert)
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08 February 2020 Call your regional/central council members they will help you.

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