Unable to file IT return in new portal


This query is : Resolved 

Quick Summary
A user is experiencing difficulties filing their Income Tax Return (ITR) for AY 2021-22 on the new portal, finding they can only access the guided tour. Other users have suggested the process for ITR1 is straightforward, involving logging in, selecting e-file, and proceeding through the online filing steps. The original poster is still unable to access the login page, while another user reports login works but filing is not functioning.

(Querist)
16 August 2021 Sirs,
Am unable to file return for AY 2021-22 in the new portal. Am able to view only the guided tour page of the new portal .

Can anyone help me by sending link for ITR1 or pls let me know how to proceed..🙏

16 August 2021 ITR 1 is very easy to file in the new portal.
First login then select e file.
Select online filing.
Reply to the queries.
Select schedules.
Fill the schedule and confirm.
Last validation and verification.

Proceed tell me where you are facing the problem.

bhuvana (Querist)
20 August 2021 Sir, thanq for ur reply.
For me, the site itself is not opening to go to login page. Am still trying.

20 August 2021 Login is working but ITR filing for the past two days not working wait for it.

bhuvana (Querist)
22 August 2021 Oh, ok sir, will keep trying..🙏


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