Technical Problem

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This query is : Resolved

Akash Unadkat (Querist)
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09 November 2010 When we ask a query

and we receive a reply

at that time the status of the query will be automatically set to QUERY RESOLVED

in this matter it is not considered whether the queriest is Satisfied with the answer or not...??

do u think its right?? ok ??

Akash Unadkat

Aditya Maheshwari

Aditya Maheshwari (Expert)
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09 November 2010 You can always ask for further clarification in that same query only and keep the status of the query open if you are not satisfied with the answer or if some point has not been touched upon from your query by the expert replying your query.

Kept open for comments / views from other experts on the same also.

CMA. CS. Sanjay Gupta

CMA. CS. Sanjay Gupta (Expert)
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09 November 2010 Agree with Aditya Ji...
If you have any doubts over any reply of expert you can always seek clarification and reopen the query. Status shows resolved as in view of expert the query has been resolved.
Kept open for more views.

Rajan Kapoor

Rajan Kapoor (Expert)
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09 November 2010 The status of query automatically not set as resolved. Expert who is giving reply can set the status as open or resolved. So it the duty of the expert to set appropriate status.

Akash Unadkat

Akash Unadkat (Querist)
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09 November 2010 Thanks to all for giving your important time

i was not aware for this feature, as the status can be set by an Expert also..

Akash Unadkat

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