TDS Challan Not Generated? Resolve CRN Expired Error

This query is : Resolved

Quick Summary

A user paid TDS for Section 194Q in January 2023, but the challan failed to generate despite the amount being debited from their Axis Bank account. The TRACES portal shows a 'CRN has expired' error, suggesting creating a new CRN. Advice given includes checking bank statements for reversal after 3 days and checking the TRACES portal after 10 working days if no reversal occurs, as this indicates ITD acceptance. If the payment still doesn't reflect, filing a complaint with the helpline is recommended.

Mahenthiran

Mahenthiran (Querist)
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21 March 2023 We have pay the TDS amount For Sec 194Q for the month of Jan-2023, on 04-02-2023, through Axis bank, Amount Debited but challan not generated. We check Traces Portal below error message showing what we do next. kindly Give the solution anyone sir / madam.

CRN has expired. You may create a new CRN for this payment by copying this challan for pre-filling same information. The entry will disappear from this tab after 30 days from the 'Valid Till' date.

Dhirajlal Rambhia

Dhirajlal Rambhia (Expert)
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22 March 2023 If the payment got debited from bank account, check the bank statement after 3 days for its reversal. If amount do not get reversed, it confirms the acceptance by ITD, so check the Traces portal after 10 working days. The payment will definitely get reflected.

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Mahenthiran

Mahenthiran (Querist)
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23 March 2023 we have check both bank and traces portals sir, still amount not returned (or) challan not generate

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Dhirajlal Rambhia

Dhirajlal Rambhia (Expert)
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23 March 2023 File Complaint with helpline for the payment not getting reflected on portal.

Mahenthiran

Mahenthiran (Querist)
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23 March 2023 ok sir. thank you so much for your valuable replies.

Dhirajlal Rambhia