09 January 2017
kpo or bpo company is registered under which class of taxable service under service tax while filing Form ST-1 Description of Taxable Services Provided or to be provided by the KPO Or BPO
25 July 2025
Hey! For **KPO (Knowledge Process Outsourcing)** or **BPO (Business Process Outsourcing)** companies, under **service tax (pre-GST era)**, the classification when filing **Form ST-1** typically falls under:
### 1. **Business Support Services (BSS)**
* This is the most common category for KPO/BPO services. * Business Support Services include support services provided to businesses such as back-office operations, call center services, data processing, legal, accounting, and other knowledge-based activities.
* Sometimes, ITES is also used for certain KPO/BPO services, especially those involving IT-based support.
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### Description examples under Service Tax for KPO/BPO:
* **Back office services** * **Call center services** * **Data processing** * **Legal process outsourcing** * **Research and analysis services** * **Business support services**
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### Filing in Form ST-1:
You should mention the taxable service as **Business Support Service (BSS)** or **Information Technology Enabled Service (ITES)** depending on the nature of your services.
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### Note:
* Under GST, these services fall under **“Other Services”** with appropriate SAC codes. * Service tax on KPO/BPO was applicable under **Business Support Services** (Section 65(19) of Finance Act, 1994).
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If you want, I can help draft a description for your ST-1 form based on your exact services! Would you like that?