Respose to outstanding demand.

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This query is : Open

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A user is experiencing an error when trying to respond to an outstanding demand on the efiling portal, despite having paid the demand and seeing it reflected in their 26AS. The portal states that an open challan with the provided details is not available for the financial year. The user has already submitted a grievance but is seeking advice on how to resolve this technical issue.

Sanwara Agrawal

Sanwara Agrawal (Querist)
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24 November 2021 I received a demand of ₹600 for the current assessment year on 17/11/2021 by mail which I paid on the same day online with minor code 400. While submitting respose to outstanding demand on efiling portal, I tried to enter details of this challan, but everytime it is reflecting error like "an open challan with such details not available in the database for this financial year. " while this challan is correctly showing in my 26AS with minor code 400. What to do. I have also submitted grievance on efiling portal, but not solved as yet.