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Refund not received for AY 20-21

This query is : Resolved 

08 May 2021 Sir, I filed income tax return for AY 20-21 in Dec 20
Still i have not received refund for the same.
i checked the online portal of nsdl and it showed a message that the refund has not been credited to the refund banker by AO.

kindly mention the procedure on how to escalate the issue.

thanks in advanace

09 May 2021 you can submit grievance in incometax efiling portal by login to your account, explaining your issue.



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