Refund issue
This query is : Resolved
04 October 2016
What is the recourse available, if my refund amount is credited into wrong account number provided by me for ECS while e-filing my I.T.Return ?
06 October 2016
Sorry to hear about that, but i have to inform you that at present there is no recourse available for the above case.
Kindly contact the CPC customer care number and see if you get a lead.
Kindly contact the CPC customer care number and see if you get a lead.
20 July 2025
If your income tax refund has been credited to the wrong bank account due to an incorrect account number provided at the time of e-filing, here is the correct recourse and steps to rectify the issue:
Steps to Handle Refund Credited to Wrong Bank Account
Check with your Bank:
Immediately contact the bank branch where the refund was credited (wrong account).
If the account is with the same bank (but different account number), the bank may reverse the amount on request.
If the account is with a different person or closed, bank will not allow withdrawal.
Request Refund Reissue from Income Tax Department:
You need to inform the Income Tax Department to reissue the refund to the correct bank account.
Log in to your Income Tax e-filing account at https://www.incometaxindiaefiling.gov.in
Go to ‘My Account’ → ‘Service Request’ → ‘Request for Refund Reissue’
Select the refund details and submit your correct bank account details (Account number, IFSC, bank name, branch, MICR code)
Submit the request online.
Wait for Refund Reissue:
After submitting the refund reissue request, the Income Tax Department will verify and process the reissue.
This process can take 1 to 3 months depending on workload and verification.
If you don’t receive response or refund:
You may escalate by submitting a grievance through ‘Grievance Redressal’ on the e-filing portal.
You can also contact your jurisdictional Assessing Officer (AO) or the Centralized Processing Center (CPC) for follow-up.
Important Notes:
Do not attempt to withdraw the refund amount from the wrong bank account if you do not own it.
Keep all communication and acknowledgments safe as proof.
Ensure bank details are correct in future filings to avoid such issues.
Steps to Handle Refund Credited to Wrong Bank Account
Check with your Bank:
Immediately contact the bank branch where the refund was credited (wrong account).
If the account is with the same bank (but different account number), the bank may reverse the amount on request.
If the account is with a different person or closed, bank will not allow withdrawal.
Request Refund Reissue from Income Tax Department:
You need to inform the Income Tax Department to reissue the refund to the correct bank account.
Log in to your Income Tax e-filing account at https://www.incometaxindiaefiling.gov.in
Go to ‘My Account’ → ‘Service Request’ → ‘Request for Refund Reissue’
Select the refund details and submit your correct bank account details (Account number, IFSC, bank name, branch, MICR code)
Submit the request online.
Wait for Refund Reissue:
After submitting the refund reissue request, the Income Tax Department will verify and process the reissue.
This process can take 1 to 3 months depending on workload and verification.
If you don’t receive response or refund:
You may escalate by submitting a grievance through ‘Grievance Redressal’ on the e-filing portal.
You can also contact your jurisdictional Assessing Officer (AO) or the Centralized Processing Center (CPC) for follow-up.
Important Notes:
Do not attempt to withdraw the refund amount from the wrong bank account if you do not own it.
Keep all communication and acknowledgments safe as proof.
Ensure bank details are correct in future filings to avoid such issues.
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