REFUND GONE BACK , THOUGH ACCOUNT IS OK.

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This query is : Resolved

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A taxpayer's income tax refund for AY 21-22 has been returned, with the IT department citing the nominated bank account's PAN not being attached. Despite the account being active for over 20 years and previously receiving refunds, the renewal process via the portal is stuck 'under process'. The taxpayer has tried raising a grievance and reissuing the refund, but the system indicates no refund is available, while NSDL states the refund hasn't been issued and advises attaching the PAN to the account. They are seeking guidance on how to resolve this issue.

vijayakumar

vijayakumar (Querist)
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17 April 2022 RESPECTED SIR,
I have filed itr 2 for AY 21-22. iT WAS ASSESSED, asper my figures , recd a intimation . I had paid excess 30000 Rs, & recd an intimation of return. The account nominated is active - though ( it was a current account - single proprietor ) Recd an intimation form IT, that PAN is not attached to this AC. - It is there for 20 yrs & earlier also recd in this ac only . I tried to renew the same account through their portal. It always shows -past 1 month -under process. Where as my saving account - Iwas shown in IT form also - but not nominated - for refund- gets renewed. I had put a grevience - no use. What shall I do . Pl help. Thanking you

vijayakumar

CA R SEETHARAMAN

CA R SEETHARAMAN (Expert)
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17 April 2022 Claim refund reissue to your savings bank account.

vijayakumar

vijayakumar (Querist)
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18 April 2022 thank u very much sir. i tried to raise refund reissue-. It says you do not have any refund. I recd a intimation that I recd a refund. - says reason for going back- PAN not attached . This account is there for past 22 yrs. I HAD RECD EARLIER REFUNDS SI THIS AC ONLY. Tried in NSDL - web site - it says refund not issued.

CA R SEETHARAMAN

CA R SEETHARAMAN (Expert)
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19 April 2022 Attach PAN to the account. It's new software so contact CPC over phone.

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