A business filed for a GST refund for export of services in June 2019. After addressing a deficiency memo and receiving confirmation that the application was processed, the refund has been significantly delayed. The delay was eventually attributed to the treasury department and the COVID-19 pandemic, with an expectation of credit within two weeks. The advice given includes rigorous follow-up and escalating the issue via Twitter and to the jurisdictional Assistant/Deputy Commissioner.
We are doing export of service and filed application for gst refund (2017-18) in June 2019. GST officer has issued Deficiency Memo and we have cleared all the queries. In March 2020, the state tax officer informed that our refund application is processed by him and this is forwarded to CGST team for refund process. We are doing daily follow up but there is no update from the department till now.
Kindly suggest what actions need to be taken on this.
10 July 2020
Dear All, Thank you so much for the advice. Finally we got a communication from the department. The issue is with treasury department due to COVID 19 pandemic. They confirmed that the fund will be credited within 2 weeks.