Payment of fees on V3

This query is : Resolved

Kavita R (Querist)
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07 October 2022 Dear Sir,

I was trying to file CHG 1 on mca V3 portal. after uploading i wanted to check the amount hence i proceeded with payment option. Then i logged out as the cc limit was not enough. After some time i again logged in after having the details of credit card. But this time i got the error saying the "payment is restricted so can proceed only after 4 hrs".

Can anyone advise why this is happening? Is there any limit to view the payment process?

Aashok Kumar Sharma

Aashok Kumar Sharma

(Expert)
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09 July 2024 The error message you encountered, stating "payment is restricted so can proceed only after 4 hrs," typically occurs due to security measures or restrictions imposed by the payment gateway or the MCA (Ministry of Corporate Affairs) portal itself. Here are a few reasons why this might be happening:

1. **Payment Gateway Security Measures:**
- Many payment gateways have security protocols in place to prevent fraud or unauthorized transactions. One such measure is to limit the frequency of payment attempts within a certain time frame (e.g., 4 hours). This helps protect against potential misuse or multiple attempts within a short period.

2. **Session Timeout or Lockout:**
- Sometimes, if you log out or navigate away from the payment page without completing the transaction, the session may timeout or be locked out for a certain period. This is a common security feature to prevent unauthorized access or manipulation of transactions.

3. **Technical Issues on the Portal:**
- Occasionally, technical glitches or updates on the MCA portal or the payment gateway can lead to temporary restrictions on payment processing. This could include scheduled maintenance activities or unexpected system issues.

4. **Credit Card Verification and Limits:**
- If you attempted to make a payment earlier but it was unsuccessful due to insufficient credit limit or other reasons related to your credit card, the system may impose a cooldown period before allowing another attempt.

To resolve this issue and proceed with your payment, here's what you can do:

- **Wait for 4 Hours:** Since the error message suggests waiting for 4 hours, it's advisable to wait until this cooldown period elapses before attempting the payment again.

- **Clear Browser Cache and Cookies:** Sometimes, clearing your browser's cache and cookies can help resolve session-related issues. Try logging out completely, clearing your browser data, and then logging in again after the cooldown period.

- **Contact MCA Support:** If the issue persists beyond the 4-hour period or if you encounter similar problems repeatedly, consider reaching out to the MCA support team for assistance. They can provide specific guidance or insights into any technical issues affecting the payment process.

By following these steps, you should be able to address the restriction on payment processing and proceed with filing your CHG 1 successfully on the MCA portal.

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