New Income tax website and e-verification

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This query is : Resolved

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This discussion addresses issues faced by users trying to e-verify their Income Tax Returns (ITR) using Aadhaar OTP, particularly with the new Income Tax website. While some users report success, others are experiencing difficulties. Key advice includes ensuring the mobile number registered with Aadhaar is correct and that the Income Tax portal's mobile number is also updated. If OTP verification fails, alternative methods like EVC are suggested, and users are advised to wait if the website is experiencing technical problems.

Mahabir Prasad Agarwal

Mahabir Prasad Agarwal (Querist)
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05 July 2021 I had file ITR 4 for AY 2021-22 on 10.06.21 and had tried many times to e-verify the ITR vide Aadhar OTP but could not succeed. Please guide me .

Deepa B

Deepa B (Expert)
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05 July 2021 It's working fine. You can try once again. I believe the mobile number on which you are expecting aadhar OTP is the one which is registered with the aadhar. Because it's generally misunderstood that for the purpose of ITR, OTP will be received on the mobile number registered in income tax portal.
Else you can also try EVC to e-verify your return