It refund doesn't credited after 4 month of order u/s 143(1)

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This query is : Resolved

Querist : Anonymous

Querist : Anonymous (Querist)

18 June 2018 Sir,
I filed my ITR and claim a refund which was admitted by Income tax department by the way of intimation u/s 143(1) on dated 16-02-2018, but till date and time the said refund has not been credited to my bank account..further in my login account maintained at income tax e-filing website, status of my above e-filing is shown as "Return Processed refund determined and send out to refund banker".....I called to refund banker, where they told me that no any refund voucher has come to me from income tax department to credit your refund....then i called to CPC Bangalore, where they told me that your refund is under process and the same will be credited to you very shortly...but i feel very harassed that after passage of 4 months of order u/s 143(1) the refund is not credited to my bank account, which was generally required 2 to 3 days from date of order u/s 143(1).....my said refund is very short amount and does not require much more consideration upon it......it was below than Rs. 50K........please guide me that what to do next to get my refund as the income tax department doesn't ready to hear anything and the same message as stated above will be send on every grievance lodged by me....

CS Advocate Abhishek Goyal

CS Advocate Abhishek Goyal (Expert)

19 June 2018 Lodge an online grievance in your efiling account and also lodge a public grievance stating full details on pgportal website to CBDT or ministry of finance. It will get resolved.

Querist : Anonymous

Querist : Anonymous (Querist)

19 June 2018 Sir,
I already told here that I contacted to CPC Bangalore by way of calling at call centre as well as by lodging grievance in my e-filing account but on the both way answer was come same as your refund is under process and will be issue to you very shortly, but unfortunately that shortly word has not been defined..pgportal is also not a much useful as they pending the case for very long duration... I was lodged one grievance in October 2017 but it is still pending yet.. so I think it is not very useful in present situation where I wishes to get my refund as the earliest.