If you believe your bank has overcharged interest on your current account, it's crucial to verify the calculation. Banks may offer interest on current accounts, but if you're being charged, it's likely a loan account. Check your statements carefully for discrepancies between the stated interest rate and the actual amount charged. If the branch can't resolve it, escalate your complaint through the bank's hierarchy or consider contacting the Bank Ombudsman.
24 February 2020
01. of late, some banks have started giving interest on current account. 02. When the querist says, interest is charged, it is presumed that it is a loan account
24 February 2020
if at branch level, the officers are not entertaining your complaint, escalate the sme to region, then to zone then to Head Office. You can also refer the matter to Bank Ombudsman