I recently ordered for adhesive/glue raw material from the US. It was dispatched by EMS Speed Post. A customs duty was put on the package with IGST rate of 28%. I checked for applicable rates and it seems that for glues, it is only 18%. How do I dispute this customs duty charge ? Kindly advise
03 November 2021
To add: I ordered for water based adhesive and for this, gst rate is only 18%. I have attracted about 7k rupees in customs duty with gst at 28%.